About this policy
This policy covers TuneLion Pro purchases. The Paddle terms below apply to orders placed through Paddle. Other orders are subject to the rules of the payment provider used and applicable consumer law.
LEGAL
Refund policy
Effective and updated: 7 October 2026
Request a refund
For Paddle orders, visit paddle.net or follow the support link in your receipt. For other orders, or help finding an order, email tunelion.support@gmail.com. Include your order reference, the email used for purchase (if applicable), and why you’re requesting a refund. Do not send passwords, verification codes, or full card details.
Refund eligibility
Your statutory consumer rights apply, including rights relating to faulty products or products that are not as described. See Paddle’s Refund Policy for withdrawal rights in your region and exceptions for digital products. Paddle may also consider refund requests made within 14 days of purchase at its discretion; approval is not guaranteed.
After a refund
Refunds are processed by the original payment provider. The time it takes for funds to reach your account varies by provider and bank. Pro access from the refunded purchase ends; access from other valid purchases is unaffected. Contact support if your access does not reflect your payment status.
Renewals and account deletion
Both plans are one-time purchases and do not renew automatically. The one-year plan expires after 12 months; you can renew by making another purchase. Uninstalling TuneLion or deleting your account does not request a refund.